DB palette analyzer still broken after a month and a half?

Yeah, I know that you guys disabled the palette analyzer because there was some sort of error with it, but I'm wondering if any of you actually know what the problem with it was. I'm definitely not into programming or any of that stuff, but it sounds like it must have been a really big issue if it has taken six weeks to fix. Also, do you guys know how well the palette analyzer would have worked if you didn't disable it?